River City RV, New and Used RV Dealer Grants Pass, Oregon River City RV, New and Used RV Dealer Grants Pass, Oregon

Toll Free: 800-359-6331 1581 Redwood Ave, Grants Pass, OR 97527

Testimonials

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I recently purchased a new toilet for my RV. It did take an extra day for delivery due to the smoke from the fires up North, but my experience with River City RV was pleasant and helpful to my needs.

-Raymond Riha

We would like to say thank you so much to Gary. He is a awesome guy. We give River City RV a 10. We love our Bighorn. It's awesome and River City RV is awesome to. Thank you again.

-Jim and Paula Stubblefield

We had the best experience with the staff at River City RV. They answered all of our questions pertaining to the model or trailer we bought, and also the support staff on all of the supplies we would need for our new home.

-The Barnhardts

We had a great experience. 5 stars all of the way!!

Anonymous

If there were 10 stars, River City RV would get it from me! We purchased our Cougar 5er last month with unbelievable ease. Our Salesman, Chance, was a delight to work with, as were all of the wonderful staff and service personnel who helped us. Prior to our superior experience with River City RV, we were timid of the usual "hard sell" representatives of the other RV dealers we had visited over the last two years in our search for our "perfect" home away from home... River City RV is tops in our book and if and when we decide we need a new 5er, we'll be back. I highly recommend River City RV - they are the BEST!

Wendy Bickford

So far so good!! Gary, and Mike were great to order, deal, and very easy to work with. We would highly recommend River City RV to family, and friends.

Phil & Becke

Great service, no hassle at all!!

Shawn & Serenity McCallum

Pleasure to deal with Bruce is a great representative to work with.

Pat Rogers

Tom and I have been looking for a 2013 Copper Canyon Sprinter 252 for a year or more! When we saw the one we wanted we called Mike, and he gave us all of the info. When we came from Santa Rosa, CA. to Oregon it was just as beautiful as he said. The price was just what we could afford, and buying it was so easy. everyone was so helpful, and we would buy again.

Stacy

My experience with River City RV was very pleasant. I felt the sales people were honest, and trustworthy. Prep of the trade in was very impressive. I recommend this business for anyone interested in a new or used RV.

Larry Rust

My husband and I have been searching for the perfect 5th wheel. We found it here. We got a great deal on our new rig and our trade in. I would recommend this place to anyone. Thank you.

Frank & Mary

Great experience, no pressure, knowledgeable salesman, good website. we will recommend them to anyone wanting an RV.

Kelly & Rocker Head

Mike, we would both like to say that we really did enjoy meeting and working with you, to purchase our RV. It was a very pleasant, no pressure experience- and credit to your professionalism. The knowledge Rick displayed during the PDI walkthrough- of all of the systems- was quite impressive, and certainly left us with no doubt that we would be very confident in the quality of any future work we may need to have done. Liz and I would not hesitate to conduct further business with you, and the team.

Dave & Liz

This was a wonderful experience for us! Our second time purchasing from River City, and by far the best yet. Mike was a joy to work with. He listened to our needs, lead us in the right direction, and never forced his opinion, nor forced a decision. What a pleasure. Thank you Mike.

Bob & Peggy Whitehead

First off please understand this is a completely unsolicited letter. I just wanted to tell you how much Tom and I enjoyed Carrie's sales techniques, her professionalism, her sense of humor and so very much appreciated her honesty. I explained what Tom was interested in seeing and Carrie graciously and with style showed us what you had in stock. No nonsense, no attempt at sales upgrade she listened to what was wanted, and she reacted appropriately. Carrie did a commendable job. She was knowledgeable, professional, had a good sense of humor, and was up front from the beginning. As a customer, you cant ask for much more than that. Based on our experience, I would not hesitate to recommend Carrie in particular, and River City RV in general as the place to purchase an RV. Good people and good value.

Ron Buttler & Tom Libby

I have a lot to say about the wonderful service we have received from every single person here at River City RV Mike our salesman has been so friendly, helpful, and has not given us a second of pressure. He took all of the time we needed, and was very patient. Mike was so knowledgeable, and answered every question we had. without reservation we will recommend RC to every person we know. Thank so much. Most businesses today don't care about customers, but you sure do! We will be back for sure.

Randy

Mike, and Gary took great care of us during our RV shopping. Mike answered all of our questions, and was patient showing us all the RV options so we could make an informed decision. Gary was a great team member when Mike was with another customer. In the end we got a great deal with no hassle.

A Happy Customer.

Found a few things wrong, but our tech Matt was great, and took care of everything for us. Mike our salesman was wonderful.

Randy & Mary Kelton

Very helpful, and great service from start to finish.

Flippo

River City RV has been a pleasure to work with. Their sales and service departments have been very accommodating. They answer our calls and e-mails promptly. They have treated us like our business matters. We would recommend them highly.

Dan & Sharon

From beginning to delivery everyone in sales, finance, and management were the best. it was a totally enjoyable experience. They did everything they said they would do. We are very happy with the entire transaction. Thank you River City RV.

The Nettletons

We had a positive experience at River City RV. We bought a trailer at a price we could afford, Carrie Hurst was great to work with! Gary the GM, treated us fairly, and gave us a good trade in value on our used trailer. Also Rick gave us a very thorough walk through of our RV when we picked it up. A 5 star experience, and we would recommend River City RV to anyone shopping for a new or used RV.

Dennis & Julie Jarvi

5 Stars-Great experience-Great service. We really appreciated your service tech coming to Valley of The Rogue to fix our water hose issue, and all of the help over the phone on the many questions that I called on.

Rand

We had an excellent experience here. Questions were answered, quick process of paperwork, friendly , patient. We feel confident that we purchased a safe and reliable 5th wheel. We highly recommend RCRV.

Abbott

Thanks to Don Hevlin, and Gary Blacksmith I found the perfect RV in my price range with low mileage, and super clean. They were helpful, knowledgeable, friendly, and everyone knew who I was when I would call, or come in. The service tech Rob was friendly and knowledgeable, and did a wonderful walkthrough, and answered all of my questions. Love these guys! Everyone there is so nice.

Leslie Vecillio

After being turned away from a different local dealership without being given the time of day we stopped at River City RV. We were immediately greeted, and they welcomed our business. The entire process was smooth, and handled professionally. The staff at River City is the best. Very helpful, and most accommodating. We are a forever customer.

Dr. J. Henriques/Wolf

We received great service! The salesman and technicians were very helpful, and thorough. We would recommend River City RV to anyone looking to purchase an RV or travel trailer.

Rock/Amoson

I just wanted to tell you how much Tom and I enjoyed Carrie's sales techniques, her professionalism, her sense of humor and so very much appreciated her honesty. I explained what Tom was interested in seeing and Carrie graciously and with style showed us what you had in stock. No nonsense, no attempt at sales upgrades; she listened to what was wanted and reacted appropriately. Carrie did a commendable job; she was knowledgeable, professional, had good sense of humor, and was up front from the beginning. As a customer, you can't ask for much more than that. I would not hesitate to recommend Carrie in particular and River City RV in general as the place to purchase an RV. Good people and good value.

A Google User

Gary is the most knowledgeable RV salesman we came across after going to almost every RV lot in the valley. The buying experience was so easy and they never pushed anything on us. Overall very pleasant buying experience!! Bravo River City RV!

Melodye Huelsmeier

Everyone at River City RV has been fantastic to work with. Gary sold us the 5th wheel and when he asked where we wanted our payments, he listened to us and not once did he say anything against it. We were very impressed with him. We have bought 3 other RV's but never felt like they really cared about our wishes. Johnathan did our walk through and he went out of his way to explain and answer our questions.

A Google User

Hello River City RV Staff. Just wanted to send a note to let you know how much we're enjoying our '26 Keystone Hideout we purchased in September 2015. Being longtime RVer's, we've had our share of great RV's, duds, great RV sales and service people and duds : ) Most everyone who sets out to buy a new trailer is excited to do so. Whether it's your first, or an upgrade of your Forever Trailer (retirement style). Where the excitement fizzles is when your RV has problems and your RV dealer forgets you ever existed or wishes you didn't. NOT AT RIVER CITY RV. Yes, sometimes you don't know there may be issues with your RV until you set out to use it. Most of us RVer's get that. What sets dealers apart from one another is ownership and pride in their products; from the owner to the service tech. You guys provided both for us, even when service staff were closing up for the day. We weren't told to "Call back tomorrow" or "Sorry, nobody is available right now, we'll call you back." Good customer service means we were "Back in camping business" in a matter of minutes. WHOOOOHOOO! Please pass on our thanks to all and Have a Merry Christmas!

A Google User

We have dealt with quite a few R.V businesses over the years and we have never had the pleasure to deal with such a wonderful group. From the salesman Gary to the Finance department we received the best service you could ever want. They bend over backwards to make sure we were happy and I don't know of any business that I have dealt with would do that. If you're looking for an RV you'd be doing yourself a big injustice if you didn't give River City R.V a try. Thank you River City R.V

Hoeppner Shellman

I was very pleased with our experience with River City RV. I live 300 miles away and Gary sent me extra pictures and videos of the trailer I was interested in. He was great with answering all of my questions and not hiding anything about the trailer. Gary goes above and beyond helping his customers. We did have a few issues when finalizing the deal. The salesperson we were working with didn't seem to know much about the tent trailer we were looking at and wasn't helpful. This added some frustration to the buying experience. Overall great experience when I got home I noticed we were missing a piece and Gary said he would reimburse me for the cost is the part. Gary definitely puts the customer first.

A Google User

Great experience, no pressure. Knowledgeable salesman. I will recommend them to anyone who wants an RV.

A Google User

Everyone at River City RV is great but Gary Blacksmith (general manager and our sales person), it's even beyond that... frankly, he was awesome!! Not only did we end up buying from RCRV we recommend them to everyone we know that's looking to purchase an RV. They have great inventory, are fairly priced, and service is great.... you won't leave there without every "dumb" or "stupid" question being answered along with the not so dumb ones as well. And when it comes to the final signing of your name on the dotted line you can be sure you've got a great deal with an honest and reputable dealer.

A Google User

I was a little concerned about buying an RV from a dealer out of state that I was not familiar with. I found the RV that we were looking for online at River City. A few emails to Gary and we were on our way to Oregon. When we arrived at River City, everyone there went above and beyond to make our RV purchasing experience great! Exactly what Gary had described and in exactly the condition he said is what we found. Everyone there was great to deal with. I would highly recommend River City, if you are looking for an RV.

A Google User

My husband and I drove from Golden, Co to purchase a used 2008 NorthStar camper for our truck. We can not say enough good things about the experience we had at River City RV. Mike went above and beyond to meet all our needs. From the finance to the walk through, and the final loading onto our truck. They made us feel welcome. If you want to experience the best customer experience, the best customer service you should definitely go to River City in Oregon.

A Google User

A wonderful staff concerned with our needs and preferences in a new RV. From start to finish, they were professional and give excellent service.

Maniak M.

Very honest and up front. Whatever was discussed was performed in a satisfactory and timely manner.

A Google User

Absolutely the very best experience I have ever had buying and RV.

K. Elmore

From the moment we called River City RV, Gary- RCRV has provided excellent customer service. Gary is a man of his word. We drove 6 hours from California for this purchase of 28 foot Keystone Cougar RV. No hassles. Everyone here is so friendly. The cute little lab Beezy is even welcoming. It was worth the drive. Thank you everyone here! Five Star Rating

Happy Customer

Overall great sales & service. 5 stars for all departments. I would like to thank Gary and Mike for having a great time buying this trailer. Jonathon was great help during our walk through. I would recommend this RV store to anyone who is looking to buy a unit.

Joe & Lori
Klamath Falls

Bought my toy hauler sight unseen ( I live in Idaho). I asked many questions on the phone. Mike was very true to his word. I am very pleased and would tell anybody to buy here.

It has been a pleasure!!

Phillip Duerr
5 STAR!!!

Dealing with Gary was the best purchase experience we've ever had. Super good price on our new Bighorn and excellent service getting it ready for pick-up and travel. Thanks to the whole crew. You#039;re the best!

Bill & Eva
5 star rating

Always ready to help and make the customer happy, Guys in the service area are very attentive and never give up on a problem. Gary and Bruce and everyone here have been very nice to us. 5 star rating

Joe Salidino
Medford OR.

Great deal & Great service, Very courteous!! Honest communication & answered all my questions.

Rod
5 star rating

I just purchased a 2015 Hideaway from River City RV. Their customer service was amazing. Chance was my salesman, he was very attentive and fun. He knew everything there was to know about the units I was interested in and helped me choose the right trailer for my family. All staff was very friendly and able to assist me with my MANY questions. I did not feel pressured. I visited 4 RV Sales lots in the grants pass area before making my purchase and river city had by far the best customer service (and prices) of anywhere around. I couldn't be happier!
My husband contacted Gary about a Keystone Cougar and we drove 9 hours to pick it up, because the whole process was SO easy. Between Gary and Mike we felt truly appreciated and there was no pressure. We were given an amazing tour of our camper when we arrived and John helped us learn everything we needed to know for our 600 mile drive home. John was SO kind. You could ask him any question and he explained it well and never once made you feel like you were wasting his time. It has been 10 days since we brought our baby home and the only regret I have is that we don't live closer to this location so we can tell them again how happy this entire purchase and process made our family. Thank you so much Gary, Mike, John, Carrie, and Jan!!!!! Our heartfelt thanks to Gary Blacksmith and his crew at River City RV for the very best, courteous, and knowledgeable service we could have possibly experienced. This was a class A operation in every facet of your business and we felt like we were treated like family. your name and reputation have been acknowledged here in Medford, OR to our many friends and family. Special thanks to Gary, Mike, Shannon, and Johnathon (that did our walk through)!!

Sincerely,
Olan and Sharron McFarland
02/17/2015

We enjoyed doing business with River City RV. Everyone was attentive, courteous, and friendly. We would recommend others to you.

Bud and Sheryl Davis
01-16-2015

I purchased a 1993 Holiday Rambler Imperial Coach from Gary and Mike over the internet site unseen and when I picked up the unit it was better than I expected. Fantastic reception all around. Highly recommended.

Gordan Lien
Minburn, Canada

I would like to express my appreciation for the wonderful experience of purchasing an RV from River City RV... The sales staff went the extra mile to meet all my needs in choosing the correct RV for me...Gary and his staff are the best...The service staff is also excellent, my walk through left me feeling that they left no stone unturned to be sure I knew how to operate all the components of my RV...Rick, who gave me my walk thru, with Mike and all the other staff who helped me are true professionals...this dealership is a 5 plus star company...I would recommend it to anyone. Thank You...

Dr Edward Sisson

Thank all of your crew. Especially Mike F and the other Mike that showed us around and I won't forget Jan! Your service is great and in our case you were more than patient. We will enjoy our new RV.

Joe T & Becky Torres

We bought a used 2014 Cougar sight unseen based on Gary & Mike's assurance the unit was in excellent condition. After driving 3 days from Nevada we found our new Cougar to be exactly as described, or better. The delivery prep and walk thru was very professional.

Larry & Louise Henderson NV

River City RV is and old friend of mine as my husband and I bought two trailers from them in previous years when Don Bennett worked there. We were happy with our purchase then, and I am extremely happy with my most recent purchase from Michael Forshay. Excellent customer service! To me, there is nothing greater than doing local business with old acquaintances and friends! Five stars all the way River City and Michael Forshay.
Thank you!

Terri Fahey

River City RV is the only RV place we would recommend. We shopped at close to 10 other RV lots with River City RV being the last one we stopped at. Their selection far surpassed most of the other lots. Their customer service was friendly and helpful. We had no problems getting financed even though the previous lot we were at said "Nobody would finance us." We love our RV and couldn't be happier with our experience at River City RV. Gary, the manager, found the perfect RV for our budget and our family.
I give River City RV a 5 star for sure. Thanks for everything. Very easy to work with ( true to their word).

Heidi Harrison

We had a very good and enjoyable experience with River City RV. This is the second RV my family has bought from them. We recommend these guys highly when looking for an RV.

Joyce Watson

Real good service. Did everything they said and offered a good deal on my first RV. Very informative on the walk through and friendly people to work with.

5 Stars
Ron St Sauver

We cannot express what a wonderful experience we had with ALL the staff at River City RV. In June, due to husbands health issues, we needed to sell our 5th wheel and small trailer. After checking on values, and etc.. I contacted River City. They evaluated each unit, and took them in on consignment. They not only found buyers for both but sold the diesel truck. As my husbands health improved, I struggled with whether I could pull a small 5th wheel or trailer. For several months, they demonstrated various units and even offered to help me learn. We purchased a 2015 Cougar 5th wheel. Not only did we get a wonderful RV, but we are able to continue our RV trips.

5 Stars
Gwen & Gary Myers

As an internet shopper I was a little hesitant to drive 350 miles to see a trailer. After talking with Gary he told me in detail about the rig so we ran down. Between the pictures on-line and Gary's description the rig was exactly as I pictured. The buying experience was EXCEPTIONAL., from the initial offer to the delivery. You could not have asked for better service.

Gary Polehonka

Everyone has been very accommodating here. Huge selection of RV's to choose from. Staff and management very friendly and informative. Maybe do a little more pre-sale fact finding? The awning was in bad shape, leaks, etc. Then we could have brought it home a little sooner. :)

Terry & Paulina Partsafas

Glad to tell anyone how satisfied we were with your hard work and honesty in providing information to help us buy the 2013 Bighorn. You earned our trust enough for us to sign a contract before actually seeing the RV. In these days and times, that's not easy. Keep treating people just like you do.....you got a top rating in our book.

Paul & Carol Schrimscher